Start With Others, Help Yourself
Lead with Gratitude
There is no better time than now to be generous, opening your heart being charitable. Strengthen your relationships with employees, community and others. The HEART framework consists of 5 strategies for sustained crisis communication.
HEART Strategies:
- Humanize your efforts of caring and acknowledge anxiety, fear, uncertainty
- Engage in what employees are saying and listen; show empathy
- Appreciate all that is being done and say thank you
- Respect others and their situation; listen and share information
- Teamwork is key for accomplishing your mission and goals
Since 1988, Diana Martin has created one-of-a-kind mementos and awards for Fortune 500 companies and private firms to recognize excellence, acknowledge board contributions and celebrate milestone events. You can reach me at 949 631 2727 x 202 or diana@dianamartin.com to discuss how we can help you create a remarkable experience.